1. Who we are
This store is operated by FROZOA LTD, trading as Long Play Society, a company registered in England and Wales (company no. 16434690), registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. Contact: frozoaservice@hotmail.com. These terms apply to every order placed through this website.
2. Orders
When you place an order you make an offer to buy. We accept your offer — and the contract is formed — when we send you a dispatch confirmation. We may refuse or cancel an order where there is a pricing or stock error, suspected fraud, or an address we cannot ship to; if payment was taken, it will be refunded in full.
3. Products
Our garments are printed to order, one at a time. Minor variations in print placement and colour between items — and between the product photos and the delivered item — can occur and are a normal part of on-demand production, not a defect.
4. Prices and payment
Prices are shown in the currency displayed at checkout and, for UK orders, include VAT where applicable. Delivery costs are shown at checkout before you pay. If we discover an obvious pricing error in an order you have placed, we will contact you before dispatching.
5. Delivery
Delivery estimates are set out in our Shipping Policy. Estimated dates are not guaranteed, but if your order has not arrived within 30 days of the order date, contact us and we will replace it or refund you. Risk in the products passes to you on delivery; title passes when we receive payment in full.
6. Cancellations, returns and faulty items
Your cancellation and return rights are set out in our Refund Policy. Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013.
7. Intellectual property
All content on this site — including the Long Play Society name, the Label artwork, product designs, photography, and copy — belongs to FROZOA LTD or its licensors and may not be reproduced without permission. Buying a product does not transfer any rights in its design.
8. Our liability
We do not exclude or limit our liability where it would be unlawful to do so, including for death or personal injury caused by negligence, or for fraud. Otherwise, our total liability in connection with an order is limited to the amount you paid for that order, and we are not liable for losses that were not foreseeable or that relate to business use.
9. General
We may update these terms from time to time; the version published at the time of your order applies to that order. If any part of these terms is found invalid, the rest remains in force. These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction (if you live in Scotland or Northern Ireland you may also bring proceedings there).
Last updated: 24 July 2026